Journal of Sustainable Tourism
Editors: Bill Bramwell (Sheffield Hallam University) and Bernard Lane (Visiting Research Fellow, Sheffield Hallam University)
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Volume: 10 Number: 3 Page: 207–221
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Planning and Control of Environmental Performance in Hotels
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Jerónimo De Burgos-Jiménez, Carlos Jesús Cano-Guillén and José Joaquín Céspedes-Lorente
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This article approaches the concept of environmental performance in hotels as a premise to laying down a foundation for its planning and control as a strategic objective of the company. In this way, a differentiation
is made between the concepts of environmental management and performance. We concentrate on the latter. Likewise, the various options that can be used to measure environmental performance are analysed,
along with the dimensions that should be considered in its evaluation. Subsequently, certain ways of measuring and evaluating hotel environmental performance are suggested, along with considerations and
limitations that should be taken into account in this area. Finally, we explain how environmental performance in hotels can contribute to providing them with a sustainable competitive advantage.
© Multilingual Matters 2002
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